Refund policy

Refund & Return Policy

We want you to love your purchase.

Returns

We accept returns within 14 days of delivery.

To qualify:

  • Item must be unused

  • In original condition

  • In original packaging

Customers are responsible for return shipping costs.

Non-Returnable Items

  • Final sale items

  • Gift cards

  • Intimate or hygiene products

Refunds

Once your return is received and inspected, we will notify you.
Approved refunds will be processed within 5–10 business days to the original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours with photos.

Contact

For return requests:
support@azya.us